1. Gather customer data. To create a wireframe that effectively connects with the end user, it is crucial to have a deep understanding of their customer persona and specific pain points. Without this insight, generated ideas may not effectively address the audience's concerns and needs.
2. Define user flow. Identify the user flows to structure the features on each page. This step helps limit options and reduce errors. Understanding the customer flow also aligns team members and focuses their efforts on relevant ideas that address the issue at hand.
3. Structure and organize features. Determine the page layout and features to incorporate. Align these features with the user journey and data gathered in the previous step. Examining competitor interfaces can streamline the process and minimize ambiguity. Apply design principles to present content in an engaging way.
4. Create the wireframe. There are two ways to create a wireframe. The first is hand-drawn sketches on paper, which are fast and flexible for learning and making adjustments. The second is using a digital platform, such as UI design software or a wireframe tool, for clarity and organization.
5. Test the wireframe. Conduct user testing using a digital or hand-drawn wireframe to create a single prototype. This step aims to collect data for improving the subsequent set of wireframes.
6. Transition to a mock-up. The wireframe transitions into a UI mockup, which is a visual simulation of the final website. It includes actual graphics, text, and colors, no longer considered a wireframe. Usability testing concludes, and the team hands over the files to developers. The step of including measurements for features and their placement is known as redlining.